Our process - How We Work at Inditek
At Inditek, we believe in delivering measurable impact through a streamlined, collaborative, and transparent development process. Whether it’s a custom software solution, an AI-powered tool, or a modern web or mobile app — our process is designed to drive outcomes that matter to you.
Discover
Understanding Your Vision
We begin every project with deep discovery. This phase is about truly understanding your business objectives, user needs, and technical environment. Our team works closely with your stakeholders to identify challenges, define scope, and align on a shared vision.
Included in this phase
- Client strategy workshops
- Business & technical requirement gathering
- User journey mapping
- Market and feasibility analysis
- Proofs of concept
- Technical architecture planning
Build
Turning Vision Into Reality
With a clear roadmap in place, our designers, developers, and solution architects begin crafting your product. We follow agile methodology — meaning faster feedback loops, flexible adjustments, and regular updates to keep you in the loop.
Included in this phase
- UI/UX design
- Full stack development
- AI/ML model integration (if applicable)
- Weekly sprints & demos
- API & third-party integrations
- Quality assurance testing
Partnering with Inditek for the development of HANIS has been a game-changer for us. They truly understood the complexities of hospitality operations and delivered a powerful, cloud-based platform that seamlessly integrates all hotel functions.
Deliver
Launch, Scale, Support
When it’s time to go live, we ensure a smooth deployment with full testing and support. But our relationship doesn’t stop at launch — we stay by your side to optimize, scale, and evolve your solution as your needs grow.
Included in this phase
- End-to-end system testing & UAT. We conduct thorough testing across all modules and user scenarios to ensure stability, functionality, and a seamless user experience before go-live.
- Secure deployment & monitoring setup. Your solution is deployed in a secure, scalable environment with real-time monitoring tools configured for uptime, performance, and error tracking.
- Training & handover documentation. We provide comprehensive training sessions and detailed documentation so your team can confidently manage and maintain the system.
- Ongoing maintenance & SLA-based support. Post-launch, we offer structured maintenance and responsive support aligned with your business needs through defined SLAs.
- Performance monitoring and optimizations. We continuously monitor system health, load times, and user behavior to optimize performance and ensure long-term efficiency.
Our values - Innovation with Accountability
Our values guide how we work and collaborate with you:
- Reliable. We deliver stable, secure, and well-documented systems.
- Transparent. We maintain clear communication at every stage of development.
- Adaptable. Every client is unique, and so are our solutions.
- Efficient. Agile by process, lean by execution.
- Customer-First. Your success is our priority, every step of the way.
- Innovative. We explore cutting-edge tech — from AI and cloud to DevOps — to keep you ahead.
Let’s shape your vision into reality
Our offices
- India
#1403,14th Floor, Manjeera Trinity,
Hyderabad, Telangana, India-500072 - Malaysia
22nd Floor, Menara Safuan
80, Jalan Ampang, Kulalumpur, Malaysia, 50475
